1. I was lucky enough to have a friend who found this place, vetted them and took on everything!

    Earlier last week I lost my little princess. I only had her for 10 years but it seems like a blink of an eye. I was lucky enough to have a friend who found this place, vetted them and took on everything! Allowing me grieve. The whole process was very compassionate. No up-sale they just let me have my goodbyes and allowed me my space. I tried to hold it all in but when they brought her back out in …Read More

    Sergio R. Loera
  2. The time had come to make a decision about kitty’s suffering as his kidney disease progressed

    The time had come to make a decision about kitty's suffering as his kidney disease progressed. Once we made the decision that it was time, we took him to Heavenly Paws and were greeted by the nicest and kindest people. The facility is quiet and peaceful, no loud barking dogs. people with their fur babies coming and going, or the stress of visiting the vets office. It was a humane and gentle proces…Read More

    Stacey P.
  3. If you need services such as these, Heavenly Paws is the only place I would recommend

    Our nearly 20 year old cat passed away and Heavenly Paws did a tremendous job of helping us along the way. They coordinated with a vet close to our home to provide in-home services but ultimately were not needed. When we arrived with our beloved kitty that somber morning, Tyler and his team gave us the support and time we needed. Less than a week later they notified us our boy was ready for us. Ag…Read More

    David Collins
  4. best service we’ve ever received when dealing with a pet passing

    best service we've ever received when dealing with a pet passing. and we've had a lot of them. these guys are super compassionate and seem to genuinely care about you and your pets.…Read More

    Jesse Motes
  5. Highly Recommend!

    Highly Recommend! The employees are excellent, they are always very respectful and understanding of people who feel like the loss of a pet is very significant. They don't act like it's a business. I was very impressed every time I spoke with anyone on the phone or met them in person. I like that aquamation is environmentally friendly, and the remains are returned to you in a biodegradable containe…Read More

    Hensley R.
  6. I am so very thankful for the service that this company provided to our little family

    I am so very thankful for the service that this company provided to our little family. On the heels of another recent review, my little guinea pig (a small exotic pet), Sweetie passed away very unexpectedly after a quick illness. My son and I cared for her for three years and were close to her. Personally, having had a serious bout with blood cancer, I got her as soon as I was released from the ho…Read More

    Jennifer M.
  7. All conversations were professional, warm, sincere and comforting

    Love. What can I say. When we are vulnerable and needy and just want the peace of mind that everything will be taken care of - Heavenly Paws was dreamy. I just read in another post that communal ashes are spread over farmland in one of the Carolinas. Ah - that makes me so happy. I love Asheville (no pun...sorry....) so I hope it is as beautiful. All conversations were professional, warm, sincere a…Read More

    Theresa S.
  8. The staff was very warm and welcoming during such a sad time

    The staff was very warm and welcoming during such a sad time. Our Harvey lived a great life, almost 16 years and Heavenly Paws was nothing less than accommodating to our needs. We are very happy to have found them.…Read More

    Randi M Dorsey
  9. Losing fur family is hard and having somebody who cares helps ease the pain.

    We had the unexpected loss of our pet rabbit, Truffles and decided to have her Aquamated by Heavenly Paws. Can't say enough about Cat. She called me on the same day to tell me they had picked her up from the vet, she called me to confirm everything we wanted done (ink paw print and clay paw impression); she sent me a proof of the inscription of the urn to approve, and she met with me when I picked…Read More

    Greg G.
  10. Working with Tyler and Heavely Paws was a very good experience at a very tough time.

    Working with Tyler and Heavely Paws was a very good experience at a very tough time. We were comforted knowing the our dog was in good hands and being respected by their team. They allowed a visitation for us including our other dog and it was great for closure. Highly recommend.…Read More

    Karen Byrd
  11. I cant say enough about how compassionate and efficient Tyler was.

    I cant say enough about how compassionate and efficient Tyler was. Very respectful to both our family and our beloved dog. Thank you…Read More

    Dean Gerstein
  12. Thank you, Kat, for taking care of all of the details of this incredibly painful process

    Thank you, Kat, for taking care of all of the details of this incredibly painful process so that we didn’t have to think about them. We grieve Korra’s absence every day, but we are thankful to have found Heavenly Paws to take care of her at the end.…Read More

    Laura Ann Holland
  13. We highly recommend Heavenly Paws

    The unthinkable happened over the holidays. My wife and I lost both of our dogs to old age. My wife's beautiful chow mix passed away New Years eve, my little Yorkie died in her sleep several days later. Tyler took our girls in, though neither passed on regular business days, and gave us all the time we needed to say our goodbye's. Our girls were treated with the utmost care and dignity, while Tyle…Read More

    Douglas C.
  14. There are no words that can adequately describe the wonderful care

    There are no words that can adequately describe the wonderful care Heavenly Paws provides. I lost my sweet dog, Bruno, just under a week ago. After searching several different facilities, my thoughts kept returning to Heavenly Paws. The care they provide was evident from their website alone. Pets are family and the way they are treated after passing should be the same as any other family member, a…Read More

    Prince J.
  15. They really go the extra mile in explaining the process

    We lost our two senior cats within two weeks of one another. Cat and Tyler were so kind and helpful to us during this time. They really go the extra mile in explaining the process of aquamation. We knew after speaking with Cat over the phone that we had made the right choice. The Gentle Farewell Package was perfect for our needs and I am so grateful that it includes not only a paw print but a clip…Read More

    Heather Herbee Lowe
  16. Friendly and loving staff at Heveanly Paws

    We lost our beautiful, lovely boy Sky suddenly. He was the sweetest cat ever. He was only 8 years old. We are still devastated, however the friendly and loving staff at Heveanly Paws made us feel very comforted in this hard time. We love the service provided and was so happy that we can take our boy back home where he belongs. Everything was well done and they even provided us with a sympathy card…Read More

    Shanta Grimes